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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 24-Jan-2020 MTO Issues Resolution Courses 

Advanced Issues Resolution, One- Day Refresher (T-131A) and Two-Day Course (T-131)


MTO recently made changes to its General Conditions of Contract (GCs) related to the contractors requests and dispute resolution.  These changes were done, in part, to comply with Construction Act changes related to adjudication and took affect on all construction contracts advertised after October 1, 2019

Due to the significance of the changes, MTO has developed a One-day advanced issue resolution refresher course for Contract Administration staff that have previously successfully completed the T-131 training.  The refresher course will be offered this Spring at various locations around the province.  Attending and completing this course by June 30, 2020 is mandatory to maintain previously obtained qualification to act as a Project Manager or Contract Administrator on ministry Capital Construction Contracts.  The cost to take this course will be $160.00.


MTO has also updated the Two-Day T-131 course by incorporating the recent changes to the GCs. It will be offered this Spring in the Toronto area to appropriately experienced Contract Administration staff who have not successfully completed T-131 and who desire to be qualified to act as a Project Manager or Contract Administrator on ministry Capital Construction Contracts.  The cost to take this course will be $320.00.


Please see the attached course outlines and registration forms for additional information.


Updated: 03-Sep-2019 OPS 127 Rates Notice 

The ministry is undertaking a review of the OPSS 127 rates. The ministry plans to update the rates for Spring 2020, in line with any resultant change to the rate calculations.

Updated: 31-May-2019 Attention: Engineering Service Providers 

The Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) for Engineering Services Providers (ESP) is moving to an electronic tendering platform which will make it easier for the ESP firms to do business with the ministry. The new RAQS ESP platform is also operated by MERX.

Effective June 3rd, 2019 registered ESP firms will be able to view and bid electronically on contract opportunities advertised on the RAQS ESP e-tendering bulletin board.

To register or view opportunities on the new RAQS ESP portal, please go to

Should you have any questions please contact the MERX customer service team at 1-800-964-6379 or by email at, Monday to Friday, 7 AM to 8 PM Eastern Time.

Updated: 29-Jan-2019 New Automated Tax Compliance Verification Process  

The Ontario Government has automated the mandatory Tax Compliance Verification (TCV) process for businesses bidding on provincial contracts valued at $25,000 or above.


Effective September 14, 2018, service providers registered with the Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) are required to confirm compliance with provincial tax obligations, including those federally administered for Ontario, using a new self-serve portal. The TCV portal replaces the existing Tax Compliance Declaration Form and allows service providers to check their compliance status at any time online, and obtain a TCV number to provide to procuring ministries.


Service providers in RAQS are required to complete a TCV at the time of registration and on an annual basis.  Tax compliance verification is required to be eligible to bid on MTO contracts.


Getting a Tax Compliance Verification (TCV) Number

Before you can verify your tax compliance status, your business will need to have a One-key ID. Visit One-key Account Registration to set up an account.


  1. To get your TCV number: Register for E-Services
  2. Select e-Services from My Services
  3. Select or Add a Business on the e-services page
  4. Select TCV (you will be redirected to the portal)
  5. In the portal, select Request TCV Number on the TCV page
  6. If necessary, attach the  Filing and Balance Confirmation (FBC) Letter (if required) and select Next
  7. Select View Summary to review compliance summary
  8. Download TCV Certificate (optional)
  9. Provide your email to receive alerts about your account status


After completing the steps above, service providers can submit their TCV number and a copy of their FBC letter to MTO Qualification Control as part of their RAQS initial registration or annual renewal. 

For more information about the TCV program visit the Supply Chain Ontario


For MTO specific inquiries, contact MTO Qualification Control by email at, or by phone at (905) 704-2144

Updated: 18-Sep-2018 Notice to Contractors 

Contractors who are successful bidders on MTO contracts with a Total Tender Price of $500,000 or more are required to provide the ministry with the Labour & Material Payment Bond and Performance Bond as per requirements of the Construction Act, R.S.O. 1990, c.C.30, as amended. Each bond shall provide a coverage limit of at least 50% of the Total Tender Price and must be issued on the prescribed form that can be found at

The bonds shall name Her Majesty the Queen in right of the Province of Ontario as represented by the Minister of Transportation as an obligee and must be issued by a surety company that is an insurer licensed under the Insurance Act to write surety and fidelity insurance.