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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 07-Jan-2022 Non-Employee COVID-19 Requirements 
New Vaccination & Testing Requirements for Non-Employees

Updated: 15-Nov-2021 RAQS Renewal and Survey Announcement 

RAQS Renewal and Survey Announcement

The Ministry of Transportation (MTO) is considering options for the future of the Registry Appraisal and Qualifications System (RAQS).  The timeline for renewal or replacement of RAQS is anticipated to occur over the next 2-3 years, however, in order to ensure a solution that meets the ministry’s future needs user and market assessment work needs to begin now.

All future options for RAQS will consider the Ontario government’s intention to implement a centralized procurement system.  In preparation, the ministry will be exploring all options and will be seeking to feedback from internal and external users.

The ministry is committed to maintaining an open and effective working relationship with service providers and your feedback is import to us. As such you may be contacted in the near future to respond to a survey based on your experience with RAQS.  Should you have any questions related to the survey or specific information that you would like share please feel free to contact

Thank you for your cooperation and support in planning for the future of RAQS.


4 - 1/2 Days Course
** Please note: This is not an introductory level course. You require experience working as a CA or PM on large construction contracts. **

TLT 131 has been designed for Consultant Contract Administration and MTO Construction/ Operations staff that have experience with issue resolution. It will enhance the knowledge of the principles, practices and procedures required for the effective evaluation of Information and Compensation Requests arising from issues during a capital construction project. 

Target Audience:

  • Consultant Contract Administration Staff:  Project Managers, Contract Administrators;

This course is designed to provide Consultant Contract Administration and MTO Construction/Operations staff with the necessary tools and resources to effectively analyze, evaluate and resolve issues arising from the administration of MTO Construction Contracts; and to provide support to other levels of the issue resolution process as necessary.

MTO has developed the TLT 131 course to be delivered over a series of 4 – ½ days in the virtual format.
Course Dates:
December 8, 9, 10, 11, 2021 - CANCELLED
February 28, March 1, 2, 3, 2022

The cost to take this course is $320.00.
Registration deadline is Monday, December 13, 2021, 11:59 pm

Please see the attached course outlines and registration forms for additional information.

Updated: 10-Sep-2021 MTO Technical Consultation Portal 

The Ministry of Transportation is pleased to announce the launch of the new MTO Technical Consultation Portal.

The portal will make it easier and more efficient for you and others to share feedback using a one-window approach. Features of the portal that will benefit users include the ability to:

  • customize preferences​;
  • search for information​;
  • access frequently visited topics to make reviewing new information faster; and​
  • set up notifications on specific areas of interest.

The portal will also house information on committees, committee minutes, policies and procedure documents, links to construction and engineering contracts, links to information on training and education seminars and links to finalized standards, specifications and policies.

The ministry appreciates all of the input from our stakeholders through all of the phases of the portal development. The round table discussions surveys and comments provided on the working prototypes were invaluable.

This new consultation portal is based on the Environmental Registry of Ontario model. Its specifications will meet the needs of stakeholders and committee members who will access the new website to provide comments on Ontario’s road building and maintenance processes and standards.

The MTO Technical Consultation Portal will be used going forward to seek input into the development of technical design standards and specifications.

The Portal is intended to supplement existing processes and MTO will also continue consulting with stakeholders through the established committee process. However, you will be asked to begin providing comments through the MTO Technical Consultation Portal.

If there are any questions, please contact the MTO Technical Consultation Portal’s Project Manager, Paula Berketo at or 905-601-2590. 



5 Day Course


** Please note: This is not an introductory level course. It is assumed you are familiar with bridge or culvert construction contracts**


TLT 127 has been designed to provide strategies to avoid or address common critical issues during structural construction projects. This course prepares operations and consultant staff for structural construction projects. 


MTO has developed the TLT 127 course to be delivered over 5 days in the virtual format.


Upon completion of this course, participants will be able to:


  • Identify common issues/risks and apply strategies to circumvent them.
  • Assess equipment, materials and construction methods
  • Differentiate between effective construction practices and potential issues
  • Identify the key requirements of specifications and evaluate contractor submissions.  


The target audience is:

·         Consultants administering or inspecting a structural construction project in the upcoming season including

o   Contract Administrators

o   Inspectors

o   Contract Services Inspectors

o   Contract Services Administrators

o   Quality Assurance Engineers

o   Quality Assurance Officers

o   Area Contract Engineers

o   Structural section staff as well as any Engineering Intern or Transportation Technician acting in the above positions. 


This course is being offered on the following dates:

·         February 8, 9, 10, 15 & 16, 2022


The cost to take this course is $450.00.

Registration deadline is Monday, December 13, 2021, 4:30 pm


Please see the attached course outlines and registration forms for additional information.

Updated: 27-Apr-2021 Contractors – Work on Hand 

Contractors are reminded of their responsibility to update their work-on-hand prior to submission of a Tender Registration Form (TRF) for any Qualified ministry contract. Updating work-on-hand prior to submitting the TRF is an important step to ensure that the TRF is not rejected and referred to the Qualification Committee.


Please refer to section 30 of the Qualification Procedures for Contractors for more information on work on hand reporting and the qualification process. This document can be found in the ministry’s Technical Publications website under “Qualification” tab.


Contractors can also contact MTO Qualification Control for further information at or (905) 704-2144.

Updated: 20-Jan-2021 Ontario Government Response to COVID-19 - 2021 
Please see attached letters to industry - 2021

Updated: 29-Jan-2019 New Automated Tax Compliance Verification Process  

The Ontario Government has automated the mandatory Tax Compliance Verification (TCV) process for businesses bidding on provincial contracts valued at $25,000 or above.


Effective September 14, 2018, service providers registered with the Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) are required to confirm compliance with provincial tax obligations, including those federally administered for Ontario, using a new self-serve portal. The TCV portal replaces the existing Tax Compliance Declaration Form and allows service providers to check their compliance status at any time online, and obtain a TCV number to provide to procuring ministries.


Service providers in RAQS are required to complete a TCV at the time of registration and on an annual basis.  Tax compliance verification is required to be eligible to bid on MTO contracts.


Getting a Tax Compliance Verification (TCV) Number

Before you can verify your tax compliance status, your business will need to have a One-key ID. Visit One-key Account Registration to set up an account.


  1. To get your TCV number: Register for E-Services
  2. Select e-Services from My Services
  3. Select or Add a Business on the e-services page
  4. Select TCV (you will be redirected to the portal)
  5. In the portal, select Request TCV Number on the TCV page
  6. If necessary, attach the  Filing and Balance Confirmation (FBC) Letter (if required) and select Next
  7. Select View Summary to review compliance summary
  8. Download TCV Certificate (optional)
  9. Provide your email to receive alerts about your account status


After completing the steps above, service providers can submit their TCV number and a copy of their FBC letter to MTO Qualification Control as part of their RAQS initial registration or annual renewal. 

For more information about the TCV program visit the Supply Chain Ontario


For MTO specific inquiries, contact MTO Qualification Control by email at, or by phone at (905) 704-2144