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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 22-Oct-2020 Ontario Government Response to COVID-19 
Please see attached letters to industry.

Updated: 24-Sep-2020 MTO Issues Resolutions Course 

Advanced Issues Resolution, 4 Half Day Course (T-131) **Please note change to dates and delivery method. **

MTO recently made changes to its General Conditions of Contract (GCs) related to the contractors requests and dispute resolution.  These changes were done, in part, to comply with Construction Act changes related to adjudication and took affect on all construction contracts advertised after October 1, 2019

Due to the significance of the changes, MTO has developed the T-131 course, which runs for 4 half days, incorporating the recent changes to the GCs. It will be offered in the Winter of 2021 to appropriately experienced Contract Administration staff who have not successfully completed T-131 and who desire to be qualified to act as a Project Manager or Contract Administrator on ministry Capital Construction Contracts.  The cost to take this course will be $320.00.

Please see the attached course outlines and registration forms for additional information.


Updated: 23-Jun-2020 MTO Technical Publications 

Documents listed in the ministry’s tenders under the Schedule of Provisions, Contract Plans, Standard Drawings, Specifications and General Conditions are available from the following link.

Please email should you require any additional information.

Updated: 16-Apr-2020 Ministry operations during Covid-19 

Many MTO staff are currently working remotely to stop the spread of COVID-19. We continue to tender, award and administer contracts using modified approaches where necessary. Thank you for your patience, cooperation and continued support during this period.


For pre-qualification support please email:        

For general contract tendering support please email:

Updated: 06-Feb-2020 Engineering Service Providers (ESP) 

Attention: Engineering Service Providers (ESP) Prequalified with the Ministry


As announced in previous communications, the new Registry, Appraisal and Qualification System for Engineering Services Providers (RAQS ESP) is being implemented in a phased module approach to ensure continuity of the bidding process.


The Registration, Solicitation and Qualification Modules have been fully implemented. Registered ESP firms are now able to view and bid electronically on contract opportunities advertised on the RAQS ESP e-tendering bulletin board and submit prequalification applications.


On March 2nd 2020, the next phase of the new system, the Vendor Performance Module, will be available for ESP Firms. The new module allows performance appraisals to be administered through RAQS ESP, including the acceptance and appeals process.


Throughout February 2020 MTO will be migrating the scores from all appraisal issued and approved in legacy RAQS between January 1st  2017 to March 1st  2020 to enable the quarterly CPR calculations.  Please note that vendors may receive automatic notifications in RAQS ESP as the migration is done, however no action is required.


Training on the new Vendor Performance Module will be offered to all ESP firms registered in RAQS ESP. Details on the upcoming training will be communicated to the users through MERX.


To register on the new RAQS ESP portal, please go to


Should you have any questions regarding registration please contact the MERX customer service team at 1-800-964-6379 or by email at, Monday to Friday, 7 AM to 8 PM Eastern Time.





Douglas V. Pateman, P.Eng.

Manager, Contract Management Office

Updated: 29-Jan-2019 New Automated Tax Compliance Verification Process  

The Ontario Government has automated the mandatory Tax Compliance Verification (TCV) process for businesses bidding on provincial contracts valued at $25,000 or above.


Effective September 14, 2018, service providers registered with the Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) are required to confirm compliance with provincial tax obligations, including those federally administered for Ontario, using a new self-serve portal. The TCV portal replaces the existing Tax Compliance Declaration Form and allows service providers to check their compliance status at any time online, and obtain a TCV number to provide to procuring ministries.


Service providers in RAQS are required to complete a TCV at the time of registration and on an annual basis.  Tax compliance verification is required to be eligible to bid on MTO contracts.


Getting a Tax Compliance Verification (TCV) Number

Before you can verify your tax compliance status, your business will need to have a One-key ID. Visit One-key Account Registration to set up an account.


  1. To get your TCV number: Register for E-Services
  2. Select e-Services from My Services
  3. Select or Add a Business on the e-services page
  4. Select TCV (you will be redirected to the portal)
  5. In the portal, select Request TCV Number on the TCV page
  6. If necessary, attach the  Filing and Balance Confirmation (FBC) Letter (if required) and select Next
  7. Select View Summary to review compliance summary
  8. Download TCV Certificate (optional)
  9. Provide your email to receive alerts about your account status


After completing the steps above, service providers can submit their TCV number and a copy of their FBC letter to MTO Qualification Control as part of their RAQS initial registration or annual renewal. 

For more information about the TCV program visit the Supply Chain Ontario


For MTO specific inquiries, contact MTO Qualification Control by email at, or by phone at (905) 704-2144