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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 03-Oct-2018 New Automated Tax Compliance Verification Process  

The Ontario Government has automated the mandatory Tax Compliance Verification (TCV) process for businesses bidding on provincial contracts valued at $25,000 or above.


Effective September 14, 2018, service providers registered with the Ministry of Transportation’s Registry, Appraisal and Qualification System (RAQS) are required to confirm compliance with provincial tax obligations, including those federally administered for Ontario, using a new self-serve portal. The TCV portal replaces the existing Tax Compliance Declaration Form and allows service providers to check their compliance status at any time online, and obtain a TCV number to provide to procuring ministries.


Service providers in RAQS are required to complete a TCV at the time of registration and on an annual basis.  Tax compliance verification is required to be eligible to bid on MTO contracts.


Getting a Tax Compliance Verification (TCV) Number

Before you can verify your tax compliance status, your business will need to have a ONe-key ID. Visit One-key Account Registration to set up an account.


  1. To get your TCV number: Register for E-Services
  2. Select e-Services from My Services
  3. Select or Add a Business on the e-services page
  4. Select TCV (you will be redirected to the portal)
  5. In the portal, select Request TCV Number on the TCV page
  6. If necessary, attach the  Filing and Balance Confirmation (FBC) Letter (if required) and select Next
  7. Select View Summary to review compliance summary
  8. Download TCV Certificate (optional)
  9. Provide your email to receive alerts about your account status


After completing the steps above, service providers can submit their TCV number and a copy of their FBC letter to MTO Qualification Control as part of their RAQS initial registration or annual renewal. 

For more information about the TCV program visit the Supply Chain Ontario


For MTO specific inquiries, contact MTO Qualification Control by email at, or by phone at (905) 704-2144

Updated: 18-Sep-2018 Notice to Contractors 

Contractors who are successful bidders on MTO contracts with a Total Tender Price of $500,000 or more are required to provide the ministry with the Labour & Material Payment Bond and Performance Bond as per requirements of the Construction Act, R.S.O. 1990, c.C.30, as amended. Each bond shall provide a coverage limit of at least 50% of the Total Tender Price and must be issued on the prescribed form that can be found at

The bonds shall name Her Majesty the Queen in right of the Province of Ontario as represented by the Minister of Transportation as an obligee and must be issued by a surety company that is an insurer licensed under the Insurance Act to write surety and fidelity insurance.


Updated: 28-Aug-2018 Web-Based Contract Management Training Events  

MTO will be conducting in-class one day Web-Based Contract Management Service training session for the contract administration industry, focusing on CA and inspection related tasks, presented exclusively to CA administrators and field staff.


Attendees should be proficient  in both CA business processes as they relate to MTO policy and contract administration, as well as digital web-based technology, to allow for the conveyance of information learned at these sessions back to each organization.

Sessions will last one whole day and cover an array of contract administration activities within WBCMS, both in relation to the construction contract, and the CA agreement. See link for more information and registration:

Updated: 01-Feb-2018 New Asphalt Cement Testing Videos 

The ministry has implemented two new laboratory tests for the acceptance of Asphalt Cement on MTO contracts. 


 The Bituminous Section of the MTO has produced two short videos to illustrate how to perform the Double Edge Notched Tension (DENT) test and the Extended Bending Beam Rheometer (ExBBR) test.  Use the following links to view the videos:


Double Edge Notched Tension test (DENT) Video (ßclick here)


The Double Edge Notched Tension test, better known as the DENT test, is used to determine asphalt cement’s resistance to ductile failure (cracking).  This video demonstrates how a sample is prepared, tested, and reported.


Extended Bending Beam Rheometer test (ExBBR) Video (ßclick here)


The Extended Bending Beam Rheometer test, better known as the ExBBR test, is used to determine the low temperature limiting grade and the grade loss of asphalt cement after going through an extended physical aging process (winter conditions).  This video demonstrates how a sample is prepared, tested, and reported.