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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 09-Jan-2017 WBCMS-MTO - January 9th, 2017 – Coming Soon 
MTO has been working to deliver a suite of Web-Based Contract Management Services (WBCMS) which will replace a wide variety of paper-based methods of recording contract activities in diaries, spreadsheets and stand-alone databases.

We are preparing for the launch of Web-Based Contract Management Solution (WBCMS) and have prepared a series of training webinars.   Registration is available through the Training Calendar on the WBCMS-MTO communication portal.

For Construction contracts:
MTO has amended the MTO General Conditions with Non Standard Special Provision (NSSP) CMO0001. The NSSP will be considered for inclusion on Design-Bid-Build (DBB) construction tenders that are overseen by an external CA firm where construction is set to start in March 2017 or later.

For Contract Administration (CA), Inspection and Laboratory agreements:
MTO has amended the RFP, RFQ and Retainer documents to include the Web-Based Contract Management Services requirements.

Training Calendar Updated

The WBCMS-MTO Communication Portal has been updated with upcoming training events. Training is free of charge and strongly recommended. 

1.   How will training occur?
Training will be delivered on-line webinars.  Once registered, a link will be forwarded via e-mail to the registered user.

Each office can delegate one person to register on behalf of the office/site office and multiple users can share the on-line session. There is no need to have individual participants register if an office has the resources to support sharing of the on-line session.  (i.e. a boardroom and overhead unit to project the session)

2.   Who will participate?
A brief overview is provided for the upcoming events which outlines what will be covered and who should participate.  Please review the event details.

3.   When will training occur?
Training sessions will start January 12th, 2017 and will continue for several months.  The first sessions will be on the user subscription module followed by separate overview sessions for Contract Administration, Construction and Laboratory activities.  

4.   What do I need?
Participants will need to register on-line, and once approved, save the link for the event date and time. One individual from each office can register and multiple participants can view the on-line training session.  A User Guide will be available for download in pdf format at the end of each session and also available on the WBCMS portal.  

Updated: 09-Sep-2016 Erosion and Sediment Control Training  



For many years MTO’s approach to erosion and sediment control during highway design and construction has been focused primarily on the use of sediment control measures such as silt fences along watercourses. 


MTO’s erosion and sediment control program requirements are in the process of being updated for projects that involve earth disturbing activities. This new program includes more rigorous and defined processes and qualifications for design and construction.


The overall intent is to enhance MTO staff and Service Provider understanding of erosion and sedimentation processes and the fundamentals of effective erosion and sediment control practice, in order to facilitate a greater focus on erosion control at the source rather than solely on sediment control at receptors. 




To educate its staff on this important issue, MTO has retained VOI Training Group to deliver its Erosion and Sediment Control training course to more than 350 policy, engineering, operations, environmental and maintenance staff in head office and its 5 regions in 2016 and 2017.


To support the ministry’s Service Providers, VOI Training Group will be scheduling additional Erosion and Sediment Control training sessions in each MTO region. This will provide the opportunity for engineering, contract administration and environmental consultants, contractors and environmental regulators to benefit from the same training MTO staff receive.


Erosion and Sediment Control training sessions open for general registration in MTO’s regions for spring 2017 are:


Thunder Bay, ON. May 1-2, 2017

North Bay, ON. May 8-9, 2017

Kingston, ON. May 15-16, 2017

London, ON. June 13-14, 2017

Newmarket, ON. June 20-22, 2017  


Dates, registration and cost information for additional training sessions can be found at VOI Training Group





The Toronto and Region Conservation Authority (TRCA) offers an e-learning Introduction to Erosion and Sediment course that has been completed by more than 450 MTO staff. 

TRCA also offers a Certified Inspector for Sediment and Erosion Control (CISEC-Canada) course that has been imported and adapted from the U.S., among other courses related to erosion and sediment control.   


Dates, registration and cost information regarding TRCA courses related to erosion and sediment control can be found at TRCA The Living Campus

Updated: 21-Jul-2016 Tender Contract Tax Compliance Program 

 Tax Compliance Verification Process


On February 25, 2014, the Tender Contract Tax Compliance (TCTC) program was expanded to ensure that Ontario businesses are compliant with their provincial tax obligations before being awarded a provincial contract.


As a MTO registered service provider, you are required to ensure that your company is in compliance with your provincial tax obligations, whether administered by the Ontario Ministry of Finance (MOF) or by the Canada Revenue Agency (CRA).


A service provider will be required to obtain a tax compliance check only once as part of their annual MTO qualification renewal application.  A service provider that is non-compliant will result in the rejection of their registration status and be unable to bid on MTO contracts, until the tax obligations have been resolved.


Qualified Contractors


The Ministry of Transportation of Ontario (MTO) requires contractors to be in compliance with their provincial tax obligations prior to submitting a bid for MTO advertised tenders. Contractors who are first time applicants or renewing their Contractor Registration Form (CRF) are required to be in compliance with their Ontario tax obligations. Non-compliance will result in the rejection of their CRF. Contractors who fail to hold an approved CRF will not be allowed to submit a bid on MTO advertised tenders or enter into a contract with the MTO.


Verification Process


Ontario tax statutes are administered federally and provincially, therefore the verification process is divided into two separate processes.


For corporations who are subject to provincially administered tax statutes in the Province of Ontario, they will be required to complete the Tax Compliance Declaration Form and submit it to the MTO. The MOF will confirm if the contractor is compliant with provincially administered tax statutes.


For corporations who are subject to Ontario corporate tax, as indicated on the Tax Compliance Declaration Form, the contractor will be required to request a Filing and Balance Confirmation (FBC) letter from the CRA. This will confirm if the contractor is compliant with federally administered provincial tax statutes.


For further information, please contact Team Lead, Qualification Control at 905-704-2146 or


Engineering Service Providers


Starting November 1, 2014, MTO will be contacting Engineering Service Providers to provide instructions on how to seek confirmation of tax compliance from both the Ministry of Finance and Canada Revenue Agency. There will be time limits specified for completing the compliance requests.


MTO will send an email to the RAQS Key Contract identified in the Consultant Registration Form. Please ensure that your Key Contact information is up to date. The Engineering Service Providers who have recently been awarded an MTO contract will be contacted first, followed by Service Providers who have recently submitted EOIs and RFQs. Over a period of 10 months, all RAQS registered Engineering Service Providers will be receiving MTO’s email request to seek confirmation of tax compliance.


For MTO specific inquiries, please contact the RAQS Help Desk:

Phone  1-855-327-6780,