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Registry, Appraisal and Qualification System (RAQS)

RAQS Help Desk - Hours Of Operation

If you have questions or need technical assistance, please contact the RAQS Help Desk at: 1-800-964-6379 Monday to Friday, 8:30 a.m. to 5:00 p.m. Eastern Standard Time, or via email to:

Updated: 19-May-2017 Erosion and Sediment Control Training  



For many years MTO’s approach to erosion and sediment control during highway design and construction has been focused primarily on the use of sediment control measures such as silt fences along watercourses. 


MTO’s erosion and sediment control program requirements are in the process of being updated for projects that involve earth disturbing activities. This new program includes more rigorous and defined processes and qualifications for design and construction.


The overall intent is to enhance MTO staff and Service Provider understanding of erosion and sedimentation processes and the fundamentals of effective erosion and sediment control practice, in order to facilitate a greater focus on erosion control at the source rather than solely on sediment control at receptors. 




To educate its staff on this important issue, MTO has retained VOI Training Group to deliver its Erosion and Sediment Control training course to more than 350 policy, engineering, operations, environmental and maintenance staff in head office and its 5 regions in 2016 and 2017.


To support the ministry’s Service Providers, VOI Training Group will be scheduling additional Erosion and Sediment Control training sessions in each MTO region. This will provide the opportunity for engineering, contract administration and environmental consultants, contractors and environmental regulators to benefit from the same training MTO staff receive.


Erosion and Sediment Control training sessions open for general registration in MTO’s regions for spring 2017 are:


Thunder Bay, ON. May 1-2, 2017

North Bay, ON. May 8-9, 2017

Kingston, ON. May 15-16, 2017

London, ON. June 13-14, 2017

Newmarket, ON. June 20-22, 2017  


Dates, registration and cost information for additional training sessions can be found at VOI Training Group





The Toronto and Region Conservation Authority (TRCA) offers an e-learning Introduction to Erosion and Sediment course that has been completed by more than 450 MTO staff. 

TRCA also offers a Certified Inspector for Sediment and Erosion Control (CISEC-Canada) course that has been imported and adapted from the U.S., among other courses related to erosion and sediment control.   


Dates, registration and cost information regarding TRCA courses related to erosion and sediment control can be found at

Updated: 03-May-2017 New Classification of Work for Qualification 

Introduction of New Classification of Work for Qualification

Effective May 1 2017, the Ministry has added a new classification of work for Area Maintenance (AM) work that will be used in determining a contractor’s qualifications to bid on Area Maintenance Contracts.  The requirements are issued as a supplement to the Qualification Procedures for Contractors.

The supplement forms part of and amends the Qualification Procedures for Contractors for the AM classification of work. To qualify under the AM classification, contractors are encouraged to read the supplement in conjunction with the Qualification Procedures for Contractors and work with MTO Qualification Control as required to complete the registration and qualification process.

The Supplement for Area Maintenance is available with the Qualification Procedures for Contractors under the Qualification Forms Guides and Procedures Tab under the left hand menu.

Updated: 01-May-2017 ALERT: HMA Acceptance Changes & Beta ERS Bid Tool  

Notice to Contractors - Hot Mix Acceptance Changes and Beta Version ERS Bid Impact Tool

The ministry has posted the “Beta Version ERS Bid Impact Tool” incorporating the new pay factors for mix properties and compaction, without the incentives. 

This tool is posted in the “MTO Info” section on RAQS ( alongside the previously posted alert, “Hot Mix Acceptance Changes”.

Contractors may use the Bid Impact Tool to assist them in determining the impact of ERS changes.

Please note that access to the Beta Version ERS Bid Impact Tool is provided for the convenience of the Contractor only.  Since data generated is subject to interpretation, there are no guarantees expressed or implied and the data should be used for information purposes only.

The ministry is still finalizing the ERS Hot Mix Pay Factor Calculation Sheet (2017).  When it is complete it will be posted to the normal “Construction Documents” location on RAQS.


Updated: 31-Mar-2017 Revisions to the Instructions to Bidders 

Notice to Contractor - Revisions to the Instructions to Bidders

The Ministry of Transportation Ontario (MTO) has revised the financial security requirements for Designated Contracts with a tender value greater than $250,000.00.

Designated Contracts advertised after April 1, 2017 will require the successful Non-Rated, or Rated contractor that submitted a Non-Qualified Tender Registration Form (NQTRF), to supply the MTO with a Performance Bond, and a Labour and Material Payment Bond each with an aggregate value of not less than 50% of the Total Tender Price or a Letter of Credit or a Standby Letter of Credit with an aggregate value of not less than 10% of the Total Tender Price.

The MTO will no longer accept a certified cheque as a form of financial security.

Please refer to the Instructions to Bidders, Section 10 – Financial Security Requirements in the Tender document for complete information.  MTO template bond forms and letter of credit templates can be found on the Qualification Forms, Guides and Procedures page.

Updated: 21-Jul-2016 Tender Contract Tax Compliance Program 

 Tax Compliance Verification Process


On February 25, 2014, the Tender Contract Tax Compliance (TCTC) program was expanded to ensure that Ontario businesses are compliant with their provincial tax obligations before being awarded a provincial contract.


As a MTO registered service provider, you are required to ensure that your company is in compliance with your provincial tax obligations, whether administered by the Ontario Ministry of Finance (MOF) or by the Canada Revenue Agency (CRA).


A service provider will be required to obtain a tax compliance check only once as part of their annual MTO qualification renewal application.  A service provider that is non-compliant will result in the rejection of their registration status and be unable to bid on MTO contracts, until the tax obligations have been resolved.


Qualified Contractors


The Ministry of Transportation of Ontario (MTO) requires contractors to be in compliance with their provincial tax obligations prior to submitting a bid for MTO advertised tenders. Contractors who are first time applicants or renewing their Contractor Registration Form (CRF) are required to be in compliance with their Ontario tax obligations. Non-compliance will result in the rejection of their CRF. Contractors who fail to hold an approved CRF will not be allowed to submit a bid on MTO advertised tenders or enter into a contract with the MTO.


Verification Process


Ontario tax statutes are administered federally and provincially, therefore the verification process is divided into two separate processes.


For corporations who are subject to provincially administered tax statutes in the Province of Ontario, they will be required to complete the Tax Compliance Declaration Form and submit it to the MTO. The MOF will confirm if the contractor is compliant with provincially administered tax statutes.


For corporations who are subject to Ontario corporate tax, as indicated on the Tax Compliance Declaration Form, the contractor will be required to request a Filing and Balance Confirmation (FBC) letter from the CRA. This will confirm if the contractor is compliant with federally administered provincial tax statutes.


For further information, please contact Team Lead, Qualification Control at 905-704-2146 or


Engineering Service Providers


Starting November 1, 2014, MTO will be contacting Engineering Service Providers to provide instructions on how to seek confirmation of tax compliance from both the Ministry of Finance and Canada Revenue Agency. There will be time limits specified for completing the compliance requests.


MTO will send an email to the RAQS Key Contract identified in the Consultant Registration Form. Please ensure that your Key Contact information is up to date. The Engineering Service Providers who have recently been awarded an MTO contract will be contacted first, followed by Service Providers who have recently submitted EOIs and RFQs. Over a period of 10 months, all RAQS registered Engineering Service Providers will be receiving MTO’s email request to seek confirmation of tax compliance.


For MTO specific inquiries, please contact the RAQS Help Desk:

Phone  1-855-327-6780,